application

name of the application

CitizenLab

Reference

author(s), year

citizenlab.co

Description

short description of the application (one-two sentences)

Civic engagement platform on which citizens co-create their city. The system helps cities to tap into the collective intelligence of the citizens.

deployment

status of deployment (for example: real-life project, testing, demonstration, …)

Real-life deployment of a demo application via Google PlayStore.

Target population

general, public transportation, users, car drivers, truck drivers, children, cyclists, …

general population

software type

open-source (in order to make unique campaigns) or proprietary software

proprietary software but the citizensourcing software is ready-to-use, yet fully customisable in an easy-to-use admin panel. The city can easily change the design of the platform, as well as pick its language out of already more than 20 available languages.

transport mode

which modes of transport can be monitored (bicycle, public transportation, car, …)

not defined

coordination

who can launch a campaign

Citizens and the city itself. Two-way communication between the city and its citizens.

Sensing technologies

which type of sensors or methodes are used to obtain data

Wi-Fi, GPS and cell phone signal

quantitative: what kind of data is measured

speed, distance, noise, location,…

Exact location using GPS-signal and estimated location using cell phone signal.

what type of qualitative data is gathered

Questionaires, polls and reports.

what kind of data is calculated

CO², cost, health ; What is the basis of calculation (e.g. reference database, European guidelines for external costs, etc.)

Automated summary reports which show the most popular ideas, engagement levels, etc. to gain qualitative insights.

reporting method

which reporting method is used (for example: website or directly on the smartphone’s app, heat maps, dashboard, and/or reports)

The data is reported through the dedicated smartphone application.

visualisations

method of reporting (visualisation) of the collected data (qualitative representation can be a red or a green light, a text explaining the progress, while quantitative representation consists of numbers or statistics

not defined

incentives

self-monitoring, gamification, rewards, social networks,…

Gamification, because every time user’s posts or comments get upvoted, they will earn points (resulting in new badges) and will move up in the citizen leaderboard.

applicability of results

are the results useable for policy-makers and how can they obtain this information?

The city gets quantified insights on which citizens are most engaged and can reward them for their valuable input with real-life benefits.

limitations

gaps and limitations of the campaign or application

Everyone can participate and give their view on the subject (sometimes in a hurtful manner).

remarks

other important remarks for the review, links to other projects, …

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